Delete your ShonenBet Account/Data
How To Delete (in app)
- Open ShonenBet
- Go to Profile → Settings → Delete account
- Read the notices, check the boxes, and tap “Delete account”
- Deletion takes effect immediately and you’ll be signed out
If You Can’t Access The App
- Email savi@shonenbet.com with the subject “Delete my ShonenBet account”
- Include your phone number in E.164 format (for example, +15551234567)
- We may send a one‑time SMS code to verify identity before completing deletion
What We Delete
- Account and authentication (your phone number and email stored with your account)
- Profile (username, display name, avatar)
- Wallet/balance, open positions, portfolio snapshots, order intents
- Friendships and friend requests
- Files you uploaded (profile pictures, feedback screenshots)
- Active sessions/tokens
What We Keep (De‑identified) and Why
- Trade events and market history: user ID removed; kept to preserve market integrity and historical pricing
- In‑app purchase receipts: user ID removed; kept for fraud prevention, refunds, financial and tax audit requirements
- Feedback posts: user ID removed; kept to maintain product support history
- Abuse prevention: a non‑reversible cryptographic digest of your phone number is retained to prevent new sign‑ups with the same number after deletion; this does not store your phone number and is retained indefinitely for security
System backups and logs may temporarily contain residual data and are purged on a rolling schedule; they are not used to recreate deleted accounts.
Important
- Account deletion is permanent and cannot be undone
- You won’t be able to sign up again with the same phone number after deletion
Need Help?
Contact: savi@shonenbet.com